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(Affirm in use since January 2022)

About the Business

Rush Order Tees is a leader in the custom apparel industry, serving teams, creators, and organizations nationwide. With a focus on speed, reliability, and professional-grade customization, Rush Order Tees helps customers bring their ideas to life through apparel designed for events, marketing, retail, and everyday wear.

The Challenge

Rush Order Tees consistently saw high-value carts, often hundreds of dollars or more, stall or drop at checkout due to budget constraints or approval bottlenecks. Many customers were small teams, schools, or small creators that needed custom apparel quickly but didn’t always have the immediate cash flow. This created friction in completing orders, lowered checkout completion rates, and placed additional pressure on customer service during busy seasons.

The Solution

Affirm provided customers with flexible, transparent financing, allowing them to order what they needed immediately while paying over time. By embedding Affirm directly into the checkout experience, Rush Order Tees reduced price-related hesitation, removed upfront budget barriers, and unlocked new purchasing behavior from groups who typically had to limit order size or postpone purchases. Affirm also enabled higher-ticket orders and improved the overall customer experience by offering predictable, easy-to-understand payment options.

The Results

After partnering with Affirm, Rush Order Tees saw a measurable improvement across its checkout funnel:

• 11% lift in overall conversion rate, driven by reduced price friction and smoother checkout flow.

• 14% increase in Average Order Value (AOV) as customers felt confident upgrading to higher quantities, premium garments, or multi-design orders.

• 18% increase in checkout completion for carts above $250, where financing plays the strongest role.

• More than 9% of all customers chose Affirm as their preferred payment method—steadily increasing year over year.

These results demonstrate how Affirm became a long-term revenue and customer-experience driver for Rush Order Tees, supporting both growth and customer trust.

Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Financing Law license. For licenses and disclosures, see affirm.com/licenses.