Business FAQs

Affirm helps your customers buy what they want and pay at their own pace—boosting conversion, average order value, and retention for your business. Founded by PayPal co-founder Max Levchin, Affirm partners with companies of all sizes, from pre-revenue all the way to enterprise, helping you drive sales and acquire customers. Below, you’ll find answers to some of our most frequently asked questions.

Getting started overview

How do I get started?
What types of businesses does Affirm work with?
Are there any restrictions on what I can sell through Affirm?
In what countries is Affirm available?
How does integration work?

Customer experience overview

What financing programs do you offer?
Can I change my program offering later?
Can I use Affirm for in-store and telesales?

Payment Overview

How does Affirm work for my customers?
What will my customers pay?

Business partner overview

What is my fee?
How and when will I be paid?
How do refunds work?

Business support

What kind of support can I expect if I sign up with Affirm?
Where can I get my API credentials?
Where can I access marketing materials?